I'm Lucy and I specialise in helping people who have experienced a bereavement or the loss of something important to them such as a job, relationship or much loved pet. I'm also experienced in helping people with stress, anxiety and depression.

I use a range of different counselling techniques so that how we work together is adapted to whatever you would find most helpful and can offer CBT and Person Centred Creative Art Counselling as stand alone therapies.

When we face a life-changing loss or struggle with stress, anxiety and depression it can affect all areas of our lives from our work and relationships with others to how we see the world and ourselves. At times like this is can feel as if we'll never be able to rebuild our lives, or find our way through all the difficult thoughts, feelings and emotions that come up for us, but counselling really can help.

I know, from my own experience, how can be daunting it can sometimes be to reach out for help and if this is how you feel right now, I promise you're not alone. Getting to this webpage means you've already come a long way and when you feel ready to take the next steps, I'm here to walk them with you, one healing step at a time.

How I Can Help

Finding our own way through what's happened to us can be difficult, particularly when we can't talk to others about our feelings or tell them about the thoughts and emotions we sometimes feel lost or stuck in. Sometimes it's hard to even know how we feel ourselves.

In counselling, we can explore and work through those thoughts and feelings, one session at a time. Sometimes it's things from our past that affect how we think and feel about the future and sometimes it's how we think and feel about the future that affects how we think and feel now. Once we can see "the wood for the trees" we can work together to help you find new ways of looking at things, more helpful ways of thinking about things and different ways of being in the world that help you to heal, move forward, and feel well again.

Here are some of the other areas I can help with:





Carer support


Feeling sad

Generalised anxiety disorder (GAD)

Health anxiety

Low self-confidence

Low self-esteem

Mental health

Older people's counselling

Panic attacks


Separation and divorce

Social anxiety



Work-related stress

How I Work

We all experience things very differently and one way of working isn't always right for everyone all of the time. So that our work is always tailored to meet your individual needs and preferences, I often incorporate different counselling methods so that we're always working in the way that you feel is best for you.

We will only ever work at a speed that feels right for you and there is never any pressure to move faster in our sessions than you feel safe and comfortable going. I believe in your ability to find your own answers so rather than give you specific advice or tell you what to do, I will support you and help you to find them.

As a member of the British Association for Counselling and Psychotherapy (BACP), I work to the highest professional standards to ensure your safety and wellbeing are always at the centre of everything we do.

"The best teachers are those who show you where to look but don't tell you what to see"

Alexandra K. Trenfor


What will happen when I contact you?

Finding a counsellor who you feel is the right "fit" for you is probably one of the most important things in counselling so I offer an initial 30 min free telephone session so you can see how you feel about us working together.

When you first contact me we will arrange a convenient time for the session where we will talk about what you'd like help with and your goals for counselling. I will also explain the different ways I can support you and answer any questions you may have. We will then arrange a convenient date and time for our first session which can be in person or remotely by telephone or Zoom.

How many sessions will I need?

Everyone is different so I will always be guided by you about how many sessions feels right for you and when you would like to bring our work to a close.

I'm interested in Person Centred Art Counselling, do I need to be good at drawing?

Not at all. This way of working is all about what the image you draw means and represents to you rather that what it looks like to anyone else. Drawing anything, a symbol, a shape, a stick man or a few squiggly lines all have meaning and can help us make sense of what's really going on for us. Any creative activity like drawing, no matter what we draw, has also been shown to be very therapeutic on it's own because it helps to regulate our nervous system. It also utilises more of the right side of our brain which is able to look at our difficulties more holistically to understand our feelings than our left brain which is more focussed on logic and what it thinks "ought" to be there.

Can I change from in-person to online or Zoom appointments

Absolutely. I believe sessions should be as flexible as possible and meet your needs so if you'd like to change from in-person to phone or Zoom or vice versa, just let me know. I would just ask you to please give me 48 hours notice of the changes you would like to make.

What is your payment and cancellation policy

Payments are required a minimum of 24 hours in advance by bank transfer which confirms the appointment but if you're unable to do this for any reason, just let me know so we can agree alternative ways of making your payment. Cancellations require a minimum of 24 hours notice so that your appointment can be given to someone else who needs it if you're unable to attend.


I currently have availability

I offer flexible appointments as I understand some people would like long term weekly, fortnightly or monthly support while others would find just a few sessions helpful to them. These sessions can be in-person, online, telephone or walk and talk and I also offer weekday evening and Saturday appointments


In-person, telephone and online sessions are £55.00 for a 50 minute session.

I offer concessions for trainee counsellors who are looking for personal therapy as part of the their course requirements. Appointments can either be in person or online at a rate of £40 per 50 minute session.

Walk & Talk

Walk and Talk sessions are £65 for a 50 minute session either in and around the beautiful Poole Park or along Poole's lovely quayside. I also offer walk and talk sessions in the grounds of Upton Country Park.

All walk and talk sessions are subject to availability and weather conditions. If adverse weather meant a walk and talk session couldn't go ahead, we would agree whether you'd prefer to reschedule the appointment or have a £55 in-person, telephone or online session instead.


I offer training workshops for organisations who would like to gain a better understanding of the impact of loss, grief and bereavement and increase their level of confidence in supporting colleagues, staff members, clients, customers or students who have experienced a bereavement.

For more information, please call or email via the online enquiry contact form below.

Get in Touch

Please contact me if you have any questions about how I can help you or to arrange an initial free of charge telephone appointment. Alternatively, you can call me in confidence on 07568 923506.

My Location

I am based in Poole, Dorset within easy reach of Upton, Hamworthy and Broadstone.

About Me

I started my counselling career in 2017 after working as a manager in a corporate organisation for many years and realising it didn't align to what really mattered to me and my core values of wanting to help people. Having experienced for myself how helpful counselling could be, I decided to train as a counsellor so that I could help people overcome some of the difficulties I'd needed help to get through.

I've been providing counselling support since 2018, first as a placement counsellor as part of my training and after I fully qualified in 2020.

In addition to my private work here, I have worked as a counsellor in hospices and a cancer charity and as a Health and Wellbeing coach in a GP surgery. I also run a gentle exercise class for a community charity helping people stay active and mobile and maintain their emotional wellbeing by building confidence and staying connected to others.


Advanced Diploma in Integrative Counselling

Level 5 in Cognitive Behaviour Therapy (CBT)

Certificate in Therapeutic Use Of Person Centred Creative Arts

Mindfulness Practitioner Certificate

Post Grad Diploma Counselling Children and Young People